Cluster API

Introduction

The Cluster API is designed to optimize couriers' last-mile delivery process, enhancing efficiency and productivity. By integrating sorting mechanisms and delivery optimization features into courier apps, we aim to reduce wasted time, remove redundant activity, improve productivity, and ensure the efficiency of your delivery by maximizing courier potential.

Background

In the context of last mile delivery, it is essential to assess the current capabilities and identify areas for improvement. The following challenges have been identified in the last mile delivery process:

• Manual Sorting Process: The current manual sorting process consumes a significant amount of time and is prone to errors. There is a need for an automated solution to streamline the parcel sorting process.

• Managing Parcel Counts per Area: Couriers currently lack visibility on the number of parcels remaining for delivery in each area. This makes it challenging to prioritize deliveries and efficiently manage their time.

• Inefficient Route Planning: Couriers face difficulties in determining delivery areas as there is no feature in the courier app to easily group parcels by area. This leads to inefficient route planning and suboptimal delivery routes.

Implementation Benefits

The implementation of the Last Mile Delivery Process Optimization product is expected to yield the following results and benefits:

• Reduction in Sorting Time: The automated parcel linking and sorting mechanism will significantly reduce the time required for parcel sorting, leading to improved productivity and operational efficiency.

• Optimized Route Planning: The grouping feature in the courier app will enable couriers to plan their routes more effectively, minimizing travel time and optimizing the last mile delivery process.

• Efficient Parcel Management: The display of parcel counts per area will empower couriers to manage their time efficiently and prioritize deliveries based on the number of parcels remaining in each area.